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Les promesses de la navigation virtuelle dans les soins du cancer : perspectives des patients et des fournisseurs de soins de santé
Abstract
La navigation virtuelle (NV) dans le domaine des soins de santé est un processus proactif par lequel les patients obtiennent de l’information et du soutien grâce à des ressources sur Internet afin de gérer les exigences découlant de leur maladie. L’objectif de la présente analyse était d’explorer les points de vue convergents et divergents des principaux intervenants, c’est-à-dire les patients atteints de cancer et les fournisseurs de soins de santé (FSS), au sujet de l’outil de NV Oncology Interactive Navigator (OINMC), conçu spécialement pour les patients atteints de cancer. Une analyse qualitative secondaire a été réalisée dans le but de combiner des ensembles de données recueillies dans le cadre de deux études précédentes qui exploraient les points de vue des patients sur la NV (étude 1, n = 20) et des FSS (étude 2, n = 13). Une approche inductive a été utilisée pour examiner les opinions convergentes et divergentes au sein des groupes. Les conclusions présentent les similarités et les différences entre les points de vue des patients et des FSS, ainsi que le processus à adopter pour utiliser de manière optimale les innovations de la navigation virtuelle dans les soins du cancer.
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